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311 Snow Complaints Tracker

How to use this tool

Track 311 snow-related complaints filed by Montreal residents by season, month, and borough. The dashboard shows complaint volume trends, peak complaint periods, and which boroughs receive the most reports. Filter by complaint type to see patterns in snow clearing delays, ice hazards, or sidewalk maintenance issues.

Why it matters

Snow complaint data reveals which neighbourhoods consistently experience snow clearing delays and where ice hazards persist longest. For homeowners, this information helps set expectations for municipal snow removal timing and highlights the importance of maintaining your own property's walkways, driveway, and front steps during winter. High-complaint areas may benefit from improved drainage and grading to reduce ice accumulation.

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